General Privacy Policy

For Kinza GmbH, protecting your personal information is our top priority. Of course, we comply with the relevant data protection laws and would like to inform you comprehensively about the handling of your data with the following privacy notices. This privacy statement explains what information we collect during your visit to our website and how this information is used. However, it does not apply to websites of companies that do not belong to Kinza GmbH. All data we receive from you during the contractual relationship is primarily used for the service you expect. Internal evaluations and analyzes for the improvement of our services are carried out anonymously and pseudonymised only within the legally defined framework.

1. Collection, processing and use of personal data

a) For the best possible transparency in the handling of your data, we distinguish between the data we need to fulfill your order, to bill and improve our service, and data that we anonymously evaluate and store to ensure a simple order process and a smooth order processing ,

We collect, process and use your personal data without further consent, as far as they are necessary for the contract justification and processing as well as for billing purposes. To establish and execute a contractual relationship, the name, address, telephone number, e-mail address and payment details as well as your password are usually required (stock data). These data are usually collected in electronic order forms. When you register, we always ask only as much information as we need to fulfill your order or for billing purposes. This contract data is stored with us.

You can make changes to this data yourself at any time via your account at Kinza GmbH. Information about the creation of your personal access data you will usually receive by e-mail after examining your order.

When using our services, connection and usage data, so-called traffic data, are incurred. In order to be able to provide you with transparent and comprehensible billing at any time, it is necessary to temporarily store billing-relevant traffic data. These include, for example, time and duration of telephone calls. We use these data, insofar as they lead to a fee, essentially for billing purposes, for example with you, with other service providers or with their customers. In addition, we use this data to detect and eliminate errors and errors in our systems and networks. Under strict conditions, we also use this data for the misuse tracking.

After the end of the connection, we determine which of your traffic data is relevant for billing. We delete non-relevant data if it does not need to be stored for legal reasons.

b) In order to make good use of all service advantages, we occasionally send you service information to your e-mail address. To improve the quality of our services, for statistical and promotional purposes, we record the number of visits to the website, the source, the length of stay, the pages visited and the services visited. These data are collected only anonymously and do not allow any conclusion to your person. The legally required consent to receive newsletters you can give us when ordering online. If you no longer wish to receive such information, you may revoke your consent.

c) The mobile network can be used to determine in which mobile radio area you are located. This information is needed, among other things, to be able to make a call to your mobile phone. The necessary data, so-called location data, are - except for the mere provision of services for calls or messages - only collected or used with your prior consent. In addition, these data are used only for the designated service or service and for the required duration and then deleted immediately.

d) You have the option of objecting to the aforementioned further data use at any time by written notification to Kinza GmbH, Röderbergweg 118, 60385 Frankfurt am Main or by e-mail to In the case of an objection, for technical reasons, further submissions may be received at short notice.

2. Disclosure of personal data

Billing information may be transferred to other service providers and third parties as necessary to determine the fee and billing. In case of bad debt or disagreements between you and us, we always endeavor to reach an amicable agreement. If this fails, we carefully weigh when and to whom payment defaults or improper use are reported to the extent permitted by law.

In accordance with the applicable provisions, we are also entitled to provide information to law enforcement agencies and courts for law enforcement purposes.

3. Deletion and blocking of data

Inventory data collected under a contractual relationship are usually deleted at the end of the calendar year following the termination of the contractual relationship. If inventory data is required to fulfill existing statutory, statutory or contractual retention periods, we block the data. We are happy to inform you which data we have stored about you. Of course, we also allow you to update and, if necessary, delete your data. Please contact: Kinza GmbH, Röderbergweg 118, 60385 Frankfurt am Main or by e-mail to

4. Information and revocation and other rights

Information about the data stored with us to your person - also as far as they refer to origin or receiver of this data - and the purpose of the storage of these data you can receive free of charge via the following contact: Kinza GmbH, Röderbergweg 118, 60385 Frankfurt am Main or by e-mail to

In addition, you can use your right of objection at any time free of charge without stating any reasons and amend or revoke the given declaration of consent with effect for the future. You can submit your withdrawal either by post or by e-mail us. There are no additional costs for you.

You still have the right

  • to ask us for confirmation of the processing of your personal data. If this is the case, you have a right to information about these personal data and to the information listed in Article 15 GDPR.
  • request the authorization of your personal data.
  • to demand from us that personal data concerning you be deleted without delay, provided that one of the reasons detailed in Art. 17 GDPR is met. Unfortunately we are not allowed to delete data which is subject to a legal storage period. If you do not want us to collect data from you or contact you again, we will store your related contact information on a blacklist.
  • to revoke any consent you give with future effect, without incurring any harm.
  • on data portability. This means that, upon request, we will make the data you provide us available for similar services from another provider.
  • to demand the restriction of processing from us if one of the conditions listed in Art. 18 GDPR is met.
  • for reasons arising out of their very special situation, object to the processing of personal data concerning them at any time. We then no longer process the personal data unless we can prove compelling reasons worthy of protection that outweigh your interests, rights and freedoms or the processing for asserting, exercising or defending legal claims (article 21 GDPR).
  • complain, without prejudice to any other administrative or judicial remedy and if you believe that the processing of personal data concerning you is in breach of the GDPR


5. Security of personal data

We use reasonable administrative, logical, physical and organizational measures to protect your personal information from loss, theft, unauthorized access, use and modification. Unfortunately, no measures can guarantee 100% protection. For this reason, we can not guarantee the security of your information.

6. Storage of your personal data

We retain your personal information as long as your account is active or required to provide you with services and maintain records of your financial reporting transactions. We also retain your personal information as long as it is necessary to fulfill our legal obligations, settle disputes and enforce our agreements. The GDPR provides that, in principle, personal data may only be stored for a specific processing purpose and only for as long as it is necessary for the respective purpose. We store your personal data for the purpose of processing the employment contract and for commercial and tax reasons for a period of at least 10 years.

7. children

You must be 18 years or older to use our service. In certain jurisdictions, the age of majority may be higher than 18 years. In these cases, you must meet this age requirement to become a member. While persons under the age of 18 may use the service, you may do so only with the involvement, supervision and consent of a parent or legal guardian.

8. Cookies and Google Analytics

a) Like almost all websites and apps, our applications also use small text files (cookies) that are stored on your computer's hard drive or in the app cache of your mobile device, allowing them to be recognized. These text files do not allow us to personally identify you.

Among other things, cookies are used to facilitate navigation on a website or to control advertisements, e.g. by limiting the contacts of a user with the same advertising material and also by displaying particularly relevant / useful advertising campaigns on the portal.

If you use a social network and this is recognizable to us through cookies, it is possible that an information or advertising space appears on the website of your social media channel. For this purpose, we pass on anonymous or pseudonymous data to the social media operators. If you do not want to receive online advertisements in these channels, which are based on the internet pages you visit, you can deactivate the cookies used in your web browser.

With statistics cookies we improve the usability and functionality of our website and apps. No personal data is collected. Only the number of visits, mouse clicks, scrolling and search entries are recorded. The data are exclusively for evaluation in anonymized reports and are stored partly on servers of authorized service providers.

You can prevent the storage of cookies on your hard disk by selecting "Do not accept cookies" in your browser settings. You can also set your browser to ask you before you set cookies whether you agree. Finally, you can delete once set cookies at any time. How this works in detail, please refer to the instructions of your browser manufacturer. If you do not accept cookies, this may result in functional restrictions of the website in individual cases. Even without active deletion the cookie will be automatically deleted after twelve months.

b) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.

In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link ( It will be an opt-out cookie which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. [Note. For suggestions on how to use the opt-out cookie, please visit:

9. Social plugins from Facebook

This website uses so-called social plugins ("plugins") for the Facebook Facebook operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The logo and the indication "Like" as well as if necessary with the addition "social plug-in of Facebook" or "Facebook social plugin marked." An overview of the Facebook plugins and their appearance can be found here:

If you visit a page of our website that contains such a plugin, you can choose whether and with which social network your browser should establish a direct connection. Without a corresponding consent action, the plugins remain inactive and no connection is established with the social networks.

By activating a plugin, the social network receives the information that your browser has accessed the corresponding page of our website. This applies when activating the Facebook plugin even if you do not have a Facebook account or are currently not logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a server of the respective social network (in the USA) and stored there. If you are logged in to the social network while visiting our website, this can directly link your visit to our website to your network account with the plug-in activated at the same time. If you interact with the plugins, for example, click on the "Like" button or leave a comment, the corresponding information is also transmitted directly to a server of the social network and stored there Displayed to your Facebook friends.

This information may be used for the purposes of advertising, market research, and tailoring the social network services. For this purpose, use, interest and relationship profiles are created, eg. For example, to evaluate your use of our website in relation to the advertisements you see on Facebook, to inform other social network users about your activities on our website, and to provide other services related to the use of the network. If you do not want the social network to map the data collected via our website to your network account, you must leave the respective plugin in the default inactive mode. The purpose and scope of the data collection and the further processing and use of the data by the social network as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of Facebook.

10. Newsletter

When registering for the newsletter, it is absolutely necessary to enter some data marked as mandatory (such as your e-mail address). Following your registration, we will send you an e-mail to the e-mail address you have provided, asking you to confirm your e-mail address. Only after the confirmation link contained in this e-mail has been pressed will you receive our newsletter. Your data will only be processed to provide the newsletter.

If you have consented to the receipt of the personalized newsletter, we will process your name, your e-mail address and, if necessary, your pre-selected interests for the purpose of sending the newsletter. Based on your consent, we record your user behavior on the website and in the app. When evaluating the user behavior, personalized usage profiles can be created by assigning your person and / or e-mail address in order to be able to offer you a promotional address that is tailored to your individual interests.

If you wish to object to the receipt of the newsletter and the evaluation of the user behavior, you can unsubscribe from both by simply clicking on the unsubscribe link that is available in each of our newsletters.

11. Change of the privacy policy

Please note that these data protection notices may be changed at any time in compliance with the applicable data protection regulations. The version available at the time of your visit is always valid.

If you have any questions, you can also contact us at the above address.

Responsible body: Kinza GmbH

Contact details:


As of 30.04.2018